Leading in an Uncertain World

Leaders now need to act differently, think differently, feel differently, and engage differently to master decision-making in our world of rapidly growing complexity. Successful leadership realizes it can’t have all the answers. Instead, leaders need to learn publicly, recognize patterns, see around corners, and tap into diverse perspectives.

This interactive workshop will look at different business models to foster trust and raise emotional intelligence. It will also provide a deeper understanding of the three major types of leadership.

Learning Objectives:

  • Understand Command-and-Control leadership, Administrative leadership, and Innovative leadership
  • Learn the new normal of VUCA – Volatility, Uncertainty, Complexity and Ambiguity
  • How to embed coaching into every conversation with direct reports
  • Listen to understand, and not convince or persuade
  • Apply emotional intelligence with raised self-awareness
  • Become more skillful in giving effective feedback
  • Target Audience: Leaders, managers, supervisors, and team leaders wanting to improve their executive presence.
  • Workshop Delivery: Full day workshop or two half-days

Coaching for Management

It’s essential that managers have the coaching skills needed to effectively develop and engage their direct reports. Without these skills, their employees rarely stay fully engaged or reach the full potential needed to drive business results. This workshop is designed to help leaders, managers, and supervisors learn the stages of effective coaching including building a partnership of rapport and trust as well as managing boundaries during the process.

Learning Objectives:

  • How to build consensus by involving the coachee in every decision
  • Best practices for asking high-leverage questions
  • Understanding the coachee’s personal and organizational contexts
  • Master active listening
  • Apply SMART goals and GROW model
  • Explore all options for developing the strongest solutions.
  • Discover how to help the coachee see the connection between potential options and core organizational values.

Understand Your Coaching Style

Everyone brings different strengths to their coaching styles. It’s crucial that leaders and managers know how to identify and leverage those strengths to get the most from their employees and affect positive organizational change. To better understand their coaching style, each workshop participant will take an assessment, such as the NBI, to increase self-awareness about their thinking preference and communications style. Tools like this provide valuable insights into participants’ strengths, gaps, and developmental priorities. Interactive exercises then demonstrate best practices for communicating with and coaching employees who have different thinking preferences.

  • Target Audience: Leaders, managers, supervisors and all professionals looking to improve their coaching skills.
  • Workshop Delivery: 3 to 4 hours.
  • Complementary Workshops:

Team Building

New research shows that employees who are part of high-performing teams are more than twice as engaged in their work. To build this type of cohesive team, we’ll start with individual and team assessments. These assessments allow members to increase their self-awareness and better understand one another’s thinking and communications preferences. Participants learn to apply the five components all successful teams share.

Learning Objectives:

  • Building trust: The leader demonstrates genuine vulnerability first, so team members will take the same risk themselves
  • Healthy conflict: Members learn to coach one another and not retreat from constructive debate
  • Timely decisions: Great teams make clear decisions and move forward with complete buy-in from each member
  • Accountability: Clarify exactly what the team needs to achieve and use consistent feedback on members’ behaviors and performance
  • Attention to details: Make deliverables clear and reward those behaviors and actions that contribute to desired outcomes

Storytelling for Leaders: Strategic Stories to Drive Business Results

Social scientists now know that stories are how people make sense of the world. We’re hardwired to find meaning and understanding through narrative. People don’t connect to graphs or Powerpoint presentations—they connect to stories. Strategic storytelling within organizations can be used to help spark action or change. Participants will learn how telling compelling stories can connect employees to their work as well as drive organizational change.

Learning Objectives:

Participants will learn the different narrative styles needed to:

  • Shape Organizational Culture
  • Share organizational Culture and Knowledge
  • Foster collaboration
  • Spark Change
  • Lead people into the Future
  • Tame the Grapevine of unproductive gossip and rumors

This workingshop includes storytelling and writing exercises designed to deepen learning.

Emotional Intelligence to Thrive in the Workplace

Research shows the greatest predictor of leadership success is having high Emotional Intelligence (EQ). Just as electricity moves through wires, EQ works its way through an organization. It enhances the pattern and flow of communications, leading to higher trust, learning, and healthy risk sharing between employees.

Learning Objectives:

Participants will learn the different narrative styles needed to:

  • Understanding the components of Emotional Intelligence
  • The importance of Self-Awareness and how to achieve it
  • Tools for obtaining Self-Management
  • Leveraging Organizational Awareness
  • Discovering the importance of empathy
  • Listening to understand
  • Identifying ways to increase EQ

This workshop offers interactive exercises and practices for understanding and enhancing one’s EQ.

Accelerate your Career with Executive Presence

Leaders and Managers with Executive Presence can walk into a room and “own it” without saying a word. This type of presence is linked to our inner landscape. And, it’s fundamental to advancing within the workplace and for leadership effectiveness. The good news is with self-awareness and the right skill sets you can enhance your executive presence.

Learning Objectives:

Participants will learn the different narrative styles needed to:

  • Understand the importance of self-awareness and self-management
  • Recognize and leverage Personal Power
  • Utilize Emotional intelligence
  • Apply Assertive Power
  • Develop Risk Tolerance
  • Enhance Accountability in the Workplace
  • Improve Resiliency for leadership Effectiveness
  • Identify Relational Power

This workshop includes interactive exercises and tools to provide a deeper understanding of the different components of executive presence

Effective Feedback for Positive Outcomes

Many organizations still don’t give enough or the right kind of feedback to their employees. But there are essential tools that enable effective feedback to cultivate a more engaged workforce that drives business results.

Learning Objectives:

Participants will learn the different narrative styles needed to:

  • Recognize the different types of feedback
  • Identify the place and time for specific feedback
  • Guidelines for constructive feedback
  • Discover the importance of appreciation feedback
  • How to coach employees to deliver their best
  • Develop methods for evaluation feedback that leads to positive change

This workshop includes interactive exercises designed to deepen your understanding of different methods of feedback and when to apply them.

Resilience For Well-Being

Resilience allows us to better adapt in the workplace and in our personal life even during these uncertain times. Although we can’t control the current situation, the good news is we can build our resilience to help navigate it in a more skillful manner. Resilience is what enables leaders to build high functioning teams and happier workspaces, while helping all of us move through this crisis with more self-confidence and into the future.  This course explores a proven framework with simple tools, based on scientific research, to increase resilience.

Learning Objectives:

Participants will learn the different narrative styles needed to:

  • Understand why increasing resilience is essential during uncertain times
  • Discover how resilience strengthens health including the immune system
  • Recognize how leaders and employees can use resilience to build happier workplaces
  • Learn why resilience leads to greater self-confidence

This workshop includes interactive exercises designed to deepen your understanding of different methods of resilience and when to apply them.

  • Target Audience: Leaders, managers, supervisors, team leaders, and professionals
  • Workshop Delivery: 90 minutes to 3 hours